On-Call IT Technician
Waco
On-Call IT Technician
Full Time • Waco
NerdsToGo is a leading provider of IT solutions, specializing in offering an extensive array of services that solve a wide range of technical issues. NTG strives to be a local IT company that provides reliable and dedicated IT solutions to the community. We are committed to delivering reliable, efficient, and innovative IT support to our clients.
Job Summary
- We are seeking a skilled and experienced Level 2 Technician to join our team on an on-call basis in the Waco, TX area. The ideal candidate will have a strong background in on demand services to fix computers, networking, servers, firewalls, and other IT systems. This position offers a competitive pay rate of $30 per hour for active work and $15 per hour while on call.
Responsibilities
- Respond to client service requests promptly and efficiently.
- Troubleshoot and resolve complex technical issues related to computers, networks, firewalls, and other IT systems.
- Perform hardware and software installations, upgrades, and maintenance tasks as needed.
- Document all work performed and maintain accurate records of client configurations and systems.
- Collaborate with team members to ensure timely resolution of client issues.
- Provide technical guidance and assistance to clients as needed.
Qualifications
- Respond to client service requests promptly and efficiently.
- Troubleshoot and resolve complex technical issues related to computers, networks, firewalls, and other IT systems.
- Perform hardware and software installations, upgrades, and maintenance tasks as needed.
- Document all work performed and maintain accurate records of client configurations and systems.
- Collaborate with team members to ensure timely resolution of client issues.
- Provide technical guidance and assistance to clients as needed.
Training Location
The selected candidate will train at our Grapevine location before transitioning to the Waco, TX area for on-call assignments.
The selected candidate will train at our Grapevine location before transitioning to the Waco, TX area for on-call assignments.
Benefits/Perks
- Valuable Hands-On Experience: Our technicians receive extensive hands-on experience, working with state-of-the-art equipment and cutting-edge technology. You'll gain practical knowledge and skills through real-world applications, allowing you to develop expertise and confidence in your role.
- Great Culture: We pride ourselves on fostering a supportive and inclusive workplace culture. Our team is built on mutual respect, collaboration, and a shared commitment to excellence. We encourage open communication, value diverse perspectives, and create an environment where everyone feels valued and empowered to contribute their best work.
- On-the-Job Growth Opportunities: We believe in investing in our employees' professional development. From ongoing training programs and workshops to mentorship opportunities and career advancement pathways, we provide our team members with the tools and resources they need to grow and succeed within the company. Your development is a priority, and we are committed to helping you achieve your career goals.
- Opportunity to Be a Part of a Growing Brand: Join us at an exciting time as we expand our brand and reach new heights. As part of our dynamic team, you will have the chance to contribute to our growth and be directly involved in innovative projects and initiatives. Your efforts will help shape the future of our brand, offering you a unique opportunity to leave a lasting impact and grow alongside the company.
Compensation: $15.00 - $30.00 per hour
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place.
NOW HIRING!
We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
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Attitude
If you’d like to learn more about potential franchise options, available territories, and investment information, contact us today.
Listen
We don’t let your words go in one ear and out the other. Instead, we proactively listen to your concerns and create solutions that put your mind at ease. It’s that simple.
Excellence
We don’t accept mediocrity. We’re always trying to push the envelope and striving to serve our customers better. That's the NerdToGo way.
Integrity
We pride ourselves on living up to the highest standards of ethics, morals, and integrity.
Passion
Passion is what drives us. We love what we do and we love why we do it. No matter the project, we finish it with the greatest sense of passion.